I got a new laptop from my company, installed there the linuxmint 20 cinnamon version.My laptop keeps crashing. It ends up with this screen:
I'm not able to find any error in /var/log/syslog neighter dmesg, but maybe somebody could give me a hint where to find any crash report or maybe you experienced similar problem.
System info:
System: Kernel: 5.4.0-45-generic x86_64 bits: 64 compiler: gcc v: 9.3.0 Desktop: Cinnamon 4.6.7 Distro: Linux Mint 20 Ulyana base: Ubuntu 20.04 focal Machine: Type: Laptop System: HP product: HP ProBook 450 G7 v: N/A serial: <filter> Mobo: HP model: 86A0 v: KBC Version 02.2A.00 serial: <filter> UEFI: HP v: S71 Ver. 01.05.04 date: 05/11/2020 Battery: ID-1: BAT0 charge: 43.6 Wh condition: 43.6/43.6 Wh (100%) model: Hewlett-Packard Primary status: Full CPU: Topology: Quad Core model: Intel Core i7-10510U bits: 64 type: MT MCP arch: Kaby Lake rev: C L2 cache: 8192 KiB flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 36799 Speed: 1299 MHz min/max: 400/4900 MHz Core speeds (MHz): 1: 1221 2: 1294 3: 1277 4: 1282 5: 1325 6: 1284 7: 1280 8: 1301 Graphics: Device-1: Intel UHD Graphics vendor: Hewlett-Packard driver: i915 v: kernel bus ID: 00:02.0 Display: x11 server: X.Org 1.20.8 driver: modesetting unloaded: fbdev,vesa resolution: 2560x1440~60Hz, 1920x1080~60Hz OpenGL: renderer: Mesa Intel UHD Graphics (CML GT2) v: 4.6 Mesa 20.0.8 direct render: Yes Audio: Device-1: Intel vendor: Hewlett-Packard driver: sof-audio-pci bus ID: 00:1f.3 Sound Server: ALSA v: k5.4.0-45-generic Network: Device-1: Intel Wireless-AC 9462 driver: iwlwifi v: kernel port: 4000 bus ID: 00:14.3 IF: wlp0s20f3 state: up mac: <filter> Device-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet vendor: Hewlett-Packard driver: r8169 v: kernel port: 3000 bus ID: 01:00.0 IF: enp1s0 state: down mac: <filter> Device-3: Realtek RTL8151 Adapteon Business Mobile Networks BV type: USB driver: usb-storage bus ID: 2-4.1:3 IF-ID-1: br-c72141b7073c state: down mac: <filter> IF-ID-2: docker0 state: down mac: <filter> Drives: Local Storage: total: 942.70 GiB used: 151.20 GiB (16.0%) ID-1: /dev/nvme0n1 model: KBG30ZMV512G KIOXIA size: 476.94 GiB ID-2: /dev/sda vendor: Samsung model: SSD 860 EVO 500GB size: 465.76 GiB Partition: ID-1: / size: 91.17 GiB used: 60.35 GiB (66.2%) fs: ext4 dev: /dev/sda2 ID-2: /home size: 336.44 GiB used: 45.36 GiB (13.5%) fs: ext4 dev: /dev/sda3 ID-3: swap-1 size: 29.80 GiB used: 0 KiB (0.0%) fs: swap dev: /dev/sda1 Sensors: System Temperatures: cpu: 47.0 C mobo: 0.0 C Fan Speeds (RPM): N/A Info: Processes: 328 Uptime: 6m Memory: 31.21 GiB used: 3.88 GiB (12.4%) Init: systemd runlevel: 5 Compilers: gcc: 9.3.0 Shell: bash v: 5.0.17 inxi: 3.0.38